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The First Step
September 15, 2020
Solved

My IVR sandbox has stopped sending the on-call-enter to my server

I have been working on the IVR API in the sandbox. It was sending the on-call-enter, and had responded to a on-command-update "play" on 9/8/20. But, since 9/12 RC stopped sending the on-call-enter upon a test call! My dashboard doesn't even show any Error API Calls since 9/11. My logs in IIS don't show any attempts, either.

PhongVu
PhongVuAnswer
Community Manager
September 15, 2020

There is an issue with sandbox environment which causes several operations stop working. We are working on fixing them. You don't need to change anything from your code. Please stay tuned for the fixes.

1 reply

PhongVu
Community Manager
PhongVuAnswer
Community Manager
September 15, 2020

There is an issue with sandbox environment which causes several operations stop working. We are working on fixing them. You don't need to change anything from your code. Please stay tuned for the fixes.