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New Participant
August 8, 2019
Question

Non RingCentral users

Can we add external contacts to RingCentral contact list ? Would there be any additional charges to make calls, send SMS or fax to these external contacts ?

2 replies

PhongVu
Community Manager
Community Manager
August 8, 2019

Yes, you can use Contact API to add external contacts to a users private phone book.

There is no additional charge to send SMS or Fax to external numbers as long as they are local numbers. If they are international numbers, then the charges will be applied.

The First Step
August 8, 2019

There will actually be no charge and you can call external non ring central user or external local numbers within states