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New Participant
February 3, 2022
Question

Not able to switch the RingCentral Desktop app to Sandbox to make call recording for graduation requriements.

I downloaded the desktop application.But after pressing (Ctrl + F2) , no option shows to select the sandbox mode.

1 reply

PhongVu
Community Manager
Community Manager
February 3, 2022

Did you download the app from these link?

screen-shot-2022-02-03-at-94617-am.png

Or do you mean the RC app?

Anyway, the Ctrl + F2 is for the RingCentral Phone for Desktop. And if you want to use the RC app, use the sandbox Web app.