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The First Step
August 2, 2022
Question

outgoing call error

When making an outgoing call i receive this error "cannot call network error, please try again later"

    4 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    August 2, 2022

    Hi Kim, are you using a data connection or WiFi?

    kimrossThe First StepAuthor
    The First Step
    August 2, 2022

    That's literally the only thing I haven't done. I'll try that.

    kimrossThe First StepAuthor
    The First Step
    August 2, 2022

    I have now uninstalled the app and reinstalled it and have the same issue.

    New Participant
    August 2, 2022

    I had this issue back in Feburary 2022 and they never followed up on my case. I just reopened a new one today to figure out what's going on. I've only been able to use data to make calls and answer calls for the time being. It is only on certain wifi networks though. I can use it on my wifi at home, but not on the wifi at the office.