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The First Step
May 17, 2023
Question

Please enable SMS for sandbox account

Please enable SMS for Sandbox account

main phonenumber +14702310028.

3 replies

PhongVu
Community Manager
Community Manager
May 17, 2023

All your numbers are SMS enabled. What made you think it's not enabled, how did you send messages and what was the error message?

tyangThe First StepAuthor
The First Step
May 18, 2023

I use the API, the response is successful. But I can't receive the SMS.

The example message Id: 12871924004

The same problem using the https://app.devtest.ringcentral.com/


xnip2023-05-18-10-01-47.jpg


PhongVu
Community Manager
Community Manager
May 18, 2023

There was an issue with SMS in all sandbox numbers in the last few days. The issue was resolved yesterday evening. Please retest and let us know if it still does not work for your numbers.