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The First Step
June 28, 2023
Question

Postman Authentication Error:OAU-270

I am trying to test authentication with postman, but I am getting this error:

{ "errorCode" : "OAU-270", "message" : "None of the parameters [brand_id],[account_id], [partner_account_id] found in the request" }

The app is set up with under JWT auth flow in Sandbox

Here is the information I am putting into postman.

Type: OAuth 2.0

Grant Type: Client Credentials

Access Token URL: https://platform.devtest.ringcentral.com/restapi/oauth/token


What am I missing, and how can I either find the appropriate parameters, or modify my request to get the access token?

    3 replies

    PhongVu
    Community Manager
    Community Manager
    June 28, 2023

    What and how you called the API in Postman is so invisible. At least post a screenshot (mask sensitive data) showing how you set the app credentials and the request headers.

    tsamueljThe First StepAuthor
    The First Step
    June 28, 2023

    Here are the screenshots of my postman call. When I use the required data, I get the error response listed above

    1687982783235.png

    1687982766275.png


    PhongVu
    Community Manager
    Community Manager
    June 28, 2023

    Submit a dev support ticket, the support team will help and share with you a list of postman collections that you can use directly.