The First Step

Question

Problem integrating RingCentral Embeddable Voice

10 replies
1287 views

I am trying to integrate RingCentral Embeddable Voice in my application and I am receiving this message in my console.

Mixed Content: The page at 'https://ringcentral.github.io/ringcentral-embeddable-voice/#' was loaded over HTTPS, but requested an insecure resource 'rcmobile://call?number='. This content should also be served over HTTPS.

What can I do to solve this?

sdk

E

Embbnux1109171020

Employee

Hi, Felipe Does your application support 'https'? Now RingCentral Embeddable Voice is deployed on https. And browser require application that integrate it to use https

F

felipe

Author

The First Step

I got it to pass the initial problem but now I get this:
progress...
app.js:1 rejected
app.js:1 Event: Failed
app.js:1 Incompatible SDP
app.js:1 Event: Terminated

What is Incompatible SDP?

F

felipe

Author

The First Step

Also this
app.js:1 Wed Jun 27 2018 16:59:04 GMT+0300 (Eastern European Summer Time) | sip.transport | unable to send message, WebSocket is not open

A

Anonymous

Hi @Felipe, Can you capture the SDP for me by following this steps ?

1. Login to widget
2. Right click on the widget
3. Open Developer Console
4. Select Network tab
5. Select web sockets menu

F

felipe

Author

The First Step

Sorry @VB for the late response. Here it goes.

A

Anonymous

Can you please show me 488 Message on the

F

felipe

Author

The First Step

F

felipe

Author

The First Step

Any news @VB?

A

Anonymous

Hi Felipe ,

Can you reach me out at vyshakh.babji@ringcentral.com . Lets go over it . I am assuming the app is not setup right. Also, have you tried to install RingCentral Google Chrome Extension app? do you have the same issue ?

F

felipe

Author

The First Step

Hello @VB,

I think we have a different timezone, so I just can see your answer in the next day.
As I mentioned before the extension for chrome works for some reason which I don't know.

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