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The First Step
November 16, 2021
Question

PubNub Subscription Event not detecting call notification

Running in node.js .

Not picking up on any call action after successful subscription.

My Code:


  1. function setSubscription() {
  2. const platform = rcsdk.platform()
  3. platform.login({
  4. username: '+14706150273',
  5. extension: '101',
  6. password: '********'
  7. }).then(response => {
  8. const subscription = rcsdk.createSubscription().setEventFilters(['/account/~/telephony/sessions']);
  9. subscription.on(subscription.events.notification, function (msg) {
  10. console.log(msg);
  11. });
  12. subscription.register().then(function (response) {
  13. console.log(response.json());
  14. console.log('Success: Subscription is listening');
  15. }).catch(function (e) {
  16. console.log('Subscription Error: ' + e.message);
  17. });
  18. }).catch(e => {
  19. console.error(e)
  20. })
  21. }


Console output after run showing successfully subscribed (but nothing after) - Calls are showing in the sandbox call log:

  1. [nodemon] starting `node index.js`
  2. Server is running on port: 5000
  3. {
  4. uri: 'https://platform.devtest.ringcentral.com/restapi/v1.0/subscription/edde4bf6-1563-4263-94c7-247954e3ac68',
  5. id: 'edde4bf6-1563-4263-94c7-247954e3ac68',
  6. creationTime: '2021-11-16T22:52:03.946Z',
  7. status: 'Active',
  8. eventFilters: [ '/restapi/v1.0/account/307128004/telephony/sessions' ],
  9. expirationTime: '2021-11-16T23:07:03.946Z',
  10. expiresIn: 899,
  11. deliveryMode: {
  12. transportType: 'PubNub',
  13. encryption: false,
  14. address: '4174641560134678_4a93035d',
  15. subscriberKey: 'sub-c-b8b9cd8c-e906-11e2-b383-02ee2ddab7fe'
  16. }
  17. }
  18. Success: Subscription is listening

13 replies

PhongVu
Community Manager
Community Manager
November 23, 2021

The issue is fixed and PubNub notifications should work normal now. Please try again and report if you still face the problem.

The First Step
November 23, 2021

Verified - works.

Much appreciated your time and effort.

New Participant
November 23, 2021

fantastic thanks Phong Vu!