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The First Step
October 11, 2022
Solved

RC API for Calls

Hi,

I need help. Which RC API do I need to get the number of inbound and outbound calls of our reps?

PS. I'm not a developer, but I really need to go through this to get these data to build a report. What's more exciting is, the 2nd stage of this project is to build the report through Zoho Analytics.

Thank you.

    PhongVu
    PhongVuAnswer
    Community Manager
    October 12, 2022

    Read this article to see if it's what you want to achieve.

    2 replies

    PhongVu
    Community Manager
    PhongVuAnswer
    Community Manager
    October 12, 2022

    Read this article to see if it's what you want to achieve.

    The First Step
    October 14, 2022

    Yes, this is it. Thank you for this.