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The First Step
February 6, 2025
Solved

RC API List Company Call Records by site extension

Our RingCentral account merged to our parent company account. Our account setup as Site Extension account. How do I get our call log by Site Extension. I do not want to get my parent company’s call logs.

I try to do 

 rcCallLogResponse = await restClient.Restapi().Account().Extension("62000").CallLog().List(readUserCallLogParameters);

 

it is not working.

 

 

Thanks,

Yihan

PhongVu
PhongVuAnswer
Community Manager
February 6, 2025

Try with the site id, not the site number. You can call the List Sites API to get the site id.

3 replies

PhongVu
Community Manager
PhongVuAnswer
Community Manager
February 6, 2025

Try with the site id, not the site number. You can call the List Sites API to get the site id.

ywangThe First StepAuthor
The First Step
February 6, 2025

Thank you so much! It is working.

Thanks,

Yihan

ywangThe First StepAuthor
The First Step
February 10, 2025

Looks like I only get call logs on site exensionId level (main 1844xxxx) by List User Call Records API

 rcCallLogResponse = await restClient.Restapi().Account().Extension("xxxxxxx").CallLog().List(readUserCallLogParameters);

 

 

How do I get site extension and all members call logs under this stie extension?

Thanks, Yihan