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New Participant
September 15, 2022
Question

Receiving and viewing faxs

I have a problem with the faxes we are receiving. Ringcentral has been processing our faxes as TIFF form and we cannot view the documents. Is there any way to revert it back to PDF form?

1 reply

PhongVu
Community Manager
Community Manager
September 20, 2022

Are you a developer? Did you send and receive faxes via your own app? Or via the RC app?