Redtail CRM RingCentral Integration for Edge browser

Question

I have added and am using the beta integration for RC and Redtail CRM for Chrome. Will this same file work on Edge? If not, is there a way to utilize this integration on Edge?

ByrneReese · Accepted Answer

The above responses are out of date, and I wanted to provide a more current response.

Redtail CRM is supported by RingCentral via App Connect. You can learn about it here:

https://ringcentral.github.io/rc-unified-crm-extension/crm/redtail/

You can install this Chrome extension into Microsoft Edge as well:

https://ringcentral.github.io/rc-unified-crm-extension/getting-started/#microsoft-edge

You can also install it directly from Microsoft:

https://microsoftedge.microsoft.com/addons/detail/ringcentral-app-connect/fkoakbdjghpdcjlhelgeiahggkghnkfl

Anirban2396911020 · Answer

As per the reference here: https://www.ringcentral.com/apps/redtail-crm Chrome/Firefox browser is mentioned

Also here: https://ringcentral.github.io/redtail-embeddable-ringcentral-phone/

Previously, there was discussion on RingCentral supported browsers which says officially support Google Chrome browser

for your reference: https://forums.developers.ringcentral.com/questions/8984/ring-central-webphone-implementation-doesnt-work-i.html

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