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The First Step
April 18, 2023
Solved

Request for [Meeting] permission in a sandbox

Hello,

I'm trying to test the meeting API with our sandbox app but getting the CMN-408 error: "In order to call this API endpoint, user needs to have [Meetings] permission".

I saw the similar questions here and sent a request to the support for enabling the meeting feature in the sandbox some time ago but haven't received a response.

Could someone please help with enabling meetings in our sandbox? The main phone number is +13234864043.

Thanks!

    PhongVu
    PhongVuAnswer
    Community Manager
    April 19, 2023

    RCM meetings enabled for your sandbox. For RCV, please explore this Dev Guide.

    3 replies

    PhongVu
    Community Manager
    Community Manager
    April 18, 2023

    What API do you exactly want to use? If you plan to use the RCM Meetings then it is not recommended as those APIs are deprecated and are present just for legacy purpose.

    PhongVu
    Community Manager
    PhongVuAnswer
    Community Manager
    April 19, 2023

    RCM meetings enabled for your sandbox. For RCV, please explore this Dev Guide.

    javaThe First StepAuthor
    The First Step
    April 19, 2023

    Thank you!

    However, now it returns 'service unavailable' error:

    {
      "errorCode" : "MET-106",
      "message" : "Cannot create meeting. Reason : [Remote service unavailable]"
    }

    From the other threads I see that it may be a temporary issue, is that correct? If not, could you assist with that please?