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The First Step
March 13, 2019
Question

restapi/v1.0/account/~/recording/571972774064 returns CMN-102 not found despite having an existing object in the call log record

As the title suggests there is a recording entry attached to a call log record which is not returning the recording meta data.


Any ideas?

3 replies

PhongVu
Community Manager
Community Manager
March 13, 2019
Can you show the code how you read the recording attachment? It full uri is returned from the recording.contentUri and it should look like this:

https://media.devtest.ringcentral.com/restapi/v1.0/account/[]accountId/recording/6197327004/content 
Your content id looks too long and missing the /content

Let me know
The First Step
March 14, 2019
Hello, the code is doing a GET on:

https://platform.ringcentral.com/restapi/v1.0/account/~/recording/571972774064

This is only for getting the call meta data and not for getting the /content.

This is a step before reading the recording attachment.

The response is:

"errorCode" : "CMN-102", "message" : "Resource for parameter [callRecordingId] is not found",
The First Step
April 4, 2019
Hi,

This has turned into a bigger problem now as we have 10 or so calls that return recording objects but throw exceptions when accessing the recording metadata / content; is there an update on this?

Kind regards,