The First Step

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Ringcentral Embeddable widget + AT&T Office@hand

5 replies
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We are about to graduate a private App for use with ringcentral-embeddable widget.

Currently we only use Office@hand desktop App .

After graduation will us be able to use Office@hand desktop App for and Ringcentral embeddable widget simultaneously?

PhongVuAnswer

Community Manager

It seems that the embeddable supports AT&T Office&Hand out-of-the box.
@Embbnux Ji should know but he is on holiday until next week.

If you have an AT&T account to test, I can help you manually graduate your app to the production so you can test.

PhongVuAnswer

Community Manager

It seems that the embeddable supports AT&T Office&Hand out-of-the box.
@Embbnux Ji should know but he is on holiday until next week.

If you have an AT&T account to test, I can help you manually graduate your app to the production so you can test.

O

oktaxi13

Author

The First Step

Hi PhongVu,

The app is currently able to apply for production, I'm going to apply and let you know so that I can test it.

Thank you.

O

oktaxi13

Author

The First Step

Exists the possibility that Launching this app for production may affect the correct function of our current main application AT&T Office@hand?

E

Embbnux1109171020

Employee

As @Phong Vu said, they are different apps, and no conflict. When user login in both desktop and the widget, user get two phone devices (desktop and browser device)
The widget can also change calling mode to make call with desktop app, so the call will actually happened in desktop, and the widget can still receive events and control the call.

O

oktaxi13

Author

The First Step

Thank you. Very useful information.

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