RingCentral widget defaults to text

Has anyone run into this and know the solution? … 

We use the Ring Central widget within our web application.

When the user clicks a phone # from within our website, we load the Ring Central widget call feature and prefill the phone #.

When the user clicks the text option from within our website, we load the Ring Central widget text feature and prefill the phone #.

However, if user has clicked the text option and then later clicked the phone #, we can’t get the Ring Central widget to load the call feature.  It always loads the text feature.    

Are we missing something or is this a known issue with the widget?