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The First Step
November 25, 2022
Question

RingCentral Widget don't let me register emergency calling address

Hello, I'm trying to use the widget of RingCentral that is hosted in: https://github.com/ringcentral-tutorials/ringcentral-widgets-demo

I downloaded the widget and just change the credentials (.env file) with my sandbox credentials and run it on localhost, when I login in the widget and RingCentral ask me to register a emergency calling address, it makes an error and don't let me allow to continue, the error says:

Internal error. Try again later or contact the support. [3057217003584252958]

screenshot-error.pngI look at the console and marks me an error on a endpoint

1669393793371.png

I even try to configurate the address on: https://app.devtest.ringcentral.com/settings/company_administration and I have the same error

screenshot-error2.png

2 replies

PhongVu
Community Manager
Community Manager
November 28, 2022

When did you create this sandbox account? And what is the account id or main company number?

tehrigThe First StepAuthor
The First Step
November 28, 2022

The sandbox account was created on like in October of 2022 and the main company number is: +19492073547