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The First Step
September 14, 2020
Question

/scim/v2/Users Endpoint Stopped Working

My app was using the /scim/v2/Users endpoint with no issues and then a few days ago I started receiving errors of the following kind:

ringcentral.http.api_exception.ApiException: Internal Server Error. Consult RC Support.


This same error occurs if I go to the documentation and click the 'try it now' button, so I believe it is unrelated to my code since it occurs outside of my code.

    3 replies

    September 14, 2020

    `GET /scim/v2/Users` is working for me in production both without a filter and with an `emails eq` filter.

    Can you provide more information on thee request you are making including:

    * production or sandbox
    * HTTP method
    * request parameters

    Thanks

    The First Step
    September 14, 2020

    I am now getting a slightly different error - 503 service unavailable.


    Easiest way to replicate is via the 'try it out' button, which tests it in sandbox. Here is a snapshot of the page and the request with response.

    September 14, 2020

    Thanks Curtis. I've reproduced the issue in Sandbox for both API Explorer and via cURL.

    Our team is looking into it.