Send SMS message using API

6 replies
3854 views

Hi,

I am sending SMS using the API with the resource:

https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/sms

The response is "The requested feature is not available". How can we make the feature available in our account?

Thanks!

A

anton-nikitin

Employee

We need to know what account you are using, is it Sandbox or Production, what phone number you try to use to send SMS from.

A

Anonymous

Its in Production, the from number is the main company's number or should I say the username. Anyhow I tested another number and it works.

Thanks for the reply!

A

Anonymous

Contact the developer support team or open a support ticket if you still have issues.

A

anton-nikitin

Employee

If you want to use company number to send SMS from, your extension should be company operator extension (so that you could view any reply on your outbound message). It is preferred to use direct extension numbers to send SMS from.