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Employee
October 3, 2020
Solved

Service temporary unavailable when running "Create Glip Team Quick Start" example

I attempted to execute "Create Glip Team Quick Start" example in my IDE but it failed with Status Code 503 and message "Service temporary unavailable". Prior to running the code I made sure to login to https://glip-app.devtest.ringcentral.com/ with the same credentials used in the code.

What could be the reason for such transgression?

12:23:13 AM: Executing task 'CreateGlipTeam.main()'...

Starting Gradle Daemon...

Gradle Daemon started in 2 s 791 ms

> Task :compileJava UP-TO-DATE

> Task :processResources NO-SOURCE

> Task :classes UP-TO-DATE

> Task :CreateGlipTeam.main()

com.ringcentral.RestException: HTTP Response

=============

status code: 503

Server: nginx

Date: Sat, 03 Oct 2020 04:23:23 GMT

Content-Type: application/json; charset=utf-8

Content-Length: 79

Connection: keep-alive

RCRequestId: 2cb4d18a-0530-11eb-8a73-005056bb5136

X-Request-Id: reqId:2cb4d18a-0530-11eb-8a73-005056bb5136;accId:686187005;extId:686187005

ETag: W/"4f-gKweO+929hWORDbLe8vklg"

X-HLB-Server: sjc11-c01-hlb11

X-HLB-Connection: 15258449

X-HLB-RequestId: 5539d5acd7eadd8f95e73dd5b5462c8d

X-HLB-Upstream-Server: 10.28.23.33:57302

X-HLB-Upstream-Status: 503

X-Rate-Limit-Group: medium

X-Rate-Limit-Limit: 40

X-Rate-Limit-Remaining: 39

X-Rate-Limit-Window: 60

RoutingKey: SJC12P01

Retry-After: 40



{"errors":[{"errorCode":"GLP-000","message":"Service temporary unavailable."}]}



HTTP Request

============

HTTP POST https://platform.devtest.ringcentral.com/restapi/v1.0/glip/teams


Authorization: Bearer <snip>

X-User-Agent: RC-JAVA-SDK Java 11.0.8 Mac OS X



{"public":true,"name":"Fun team","description":"Let chit chat here","members":[{"email":"member.1@gmail.com"},{"email":"member.2@gmail.com"}]}

    at com.ringcentral.RestClient.requestRaw(RestClient.java:309)

    at com.ringcentral.RestClient.request(RestClient.java:319)

    at com.ringcentral.RestClient.request(RestClient.java:250)

    at com.ringcentral.RestClient.post(RestClient.java:137)

    at com.ringcentral.paths.restapi.glip.teams.Index.post(Index.kt:36)

    at CreateGlipTeam.createGlipTeam(CreateGlipTeam.java:43)

    at CreateGlipTeam.main(CreateGlipTeam.java:25)



Deprecated Gradle features were used in this build, making it incompatible with Gradle 7.0.

Use '--warning-mode all' to show the individual deprecation warnings.

See https://docs.gradle.org/6.5.1/userguide/command_line_interface.html#sec:command_line_warnings



BUILD SUCCESSFUL in 8s

2 actionable tasks: 1 executed, 1 up-to-date

12:23:23 AM: Task execution finished 'CreateGlipTeam.main()'.

 



    Employee
    October 6, 2020

    @Phong Vu It's working for me now. Thank you so much!

    3 replies

    PhongVu
    Community Manager
    Community Manager
    October 5, 2020

    Confirmed. There is an issue on the Glip sandbox environment. We'll fix the problem asap.

    PhongVu
    Community Manager
    Community Manager
    October 6, 2020

    Problem is fixed. Please try again and let me know if you still have problems.

    Vlad3894655020AuthorAnswer
    Employee
    October 6, 2020

    @Phong Vu It's working for me now. Thank you so much!