Slow RingOut API responses Aug 31

2 replies
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Anyone else experience slow ringout out API response times yesterday (Monday Aug 31) - and sometimes even errors? I also noticed logging into the admin portal it took forever. I don't see anything on system system that seems like it would cause these issues.

A

Anirban2396911020

The First Step

You can check the issue with backend support team. They can investigate the issue with the portal and let you know.

PhongVu

Community Manager

Yes, yesterday we rolled out an update and it caused some impacts intermittently on production environment. It should be normal now. If you are still facing issues please let us know.

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