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New Participant
December 23, 2022
Question

SMS in devtest

I am trying to build an app, and I've created a sandbox login. I'm trying to test sending an SMS, but I can't figure out how to set up a phone number for SMS in `devtest`.

When I get the features of the phone numbers on my account, the only value I get is `CallerId`

    4 replies

    PhongVu
    Community Manager
    Community Manager
    December 27, 2022

    What is the sandbox main company number?

    New Participant
    January 23, 2023

    I had the same exact problem. Can someone over at Ring Central get on this. My company is a customer ... it's just like over there, nobody is accountable for the Client ID and Secret. My five minute quick start is now Day-2!

    PhongVu
    Community Manager
    Community Manager
    January 23, 2023

    Pay attention to the headline here. You can submit a support ticket directly here.

    screen-shot-2023-01-23-at-81033-am.png

    PhongVu
    Community Manager
    Community Manager
    January 25, 2023

    Hi AI Wendt,

    Your sandbox number might be still not provisioned. It takes longer time now because the team is getting to the bottom of the issue and solve it once for any new sandbox phone number.

    Your patience is much appreciated!