SMS rate limit

5 replies
3115 views

Can i get a clarification on this one. I know there is a rate limit on Authentication, is there a limit on outbound SMS as well?

sms and text messaging

B

brimestone

Author

The First Step

I have a need to send identical SMS to 80+ users. How do i achieve this without hitting the 50 Rate limit

A

Anonymous

To send the SMS to all 80+ users at the same time without delay, send the message from 2 extensions where each extension will have a separate rate limit. Break your users into groups of 50 or less and send from separate extensions where each extension has a SMS capable phone number. The numbers can be either direct numbers or digital lines.

Does that help resolve this situation?

B

brimestone

Author

The First Step

Yes, that could work but it will be coming from two numbers instead of just one.

A

Anonymous

Is it important that everyone receive the SMS from the same number? If so, why is that the case here?

This limit is not configurable at the moment but it's good to get more information on use cases.

A

Anirban2396911020

The First Step

It would have been a good option if rate-limit configure option would have been provided to the users to configure on their API. Need an enhancement if possible, that will reduce complexity and empower user to put the rate-limit as per their use case without involving Dev support team in every case.

Sign up

Login with SSO

Login to the community

Login with SSO