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New Participant
August 12, 2021
Question

SMS-RC-503 while sending A2P message.

We are getting SMS-RC-503 while sending sms from A2P send sms developer reference.
Guide us about steps we can take to fix this.

2 replies

The First Step
August 12, 2021

If you see the error code details: https://ringcentral-api-docs.readthedocs.io/en/latest/messaging/sms/high-volume/handling-errors/

It's written as "RingCentral provisioning error. Phone number is incorrectly provisioned by RingCentral in upstream. "

You can contact Dev support team to fix

PhongVu
Community Manager
Community Manager
August 12, 2021

Have you used this form to request for A2P number provisioning? If not, please do so. Otherwise, click here to create a support ticket and provide the phone number and your account id or name.