Skip to main content
The First Step
December 27, 2022
Question

SMS Two factor Authentication via SMS

Our users receive email with Two Factor code if they choose this notification method, they receive a phone call with code if they choose this method, but if they choose SMS delivery they receive nothing, anyone have this trouble?

3 replies

BeckyH
Community Manager
Community Manager
January 4, 2023

@Mike Schimento Were you able to find a resolution for this issue?
If not, please let us know or shoot us an email at Community.Support@RingCentral.com

The First Step
January 4, 2023

We have not, we do have a Case opened with RingCentral, I like trying the Community for answers also.....

The First Step
January 4, 2023

Thank you!