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The First Step
December 21, 2022
Question

Subscriptions limit exceeded

Can you help how to solve "Subscriptions limit exceeded " error ? see below for complete error.


{"errorCode":"SUB-505","message":"Subscriptions limit exceeded","errors":[{"errorCode":"SUB-505","message":"Subscriptions limit exceeded"}]}

{"eventFilters":["/restapi/v1.0/account/~/extension/~/presence?detailedTelephonyStateu003dtrue"],"deliveryMode":{"transportType":"PubNub","encryption":true}}

at com.ringcentral.RestClient.requestRaw(RestClient.java:309)

at com.ringcentral.RestClient.request(RestClient.java:319)

at com.ringcentral.RestClient.request(RestClient.java:250)

at com.ringcentral.RestClient.post(RestClient.java:137)

at com.ringcentral.paths.restapi.subscription.Index.post(Index.kt:36)

at com.ringcentral.pubnub.Subscription.subscribe(Subscription.kt:102)

1 reply

PhongVu
Community Manager
Community Manager
December 22, 2022

You can have max 20 subscriptions. Call the get subscription list API to see how many active subscriptions do you have and delete unused ones. To avoid exceeding the limit, group event notifications in the eventFilters array.