Successful api call but no SMS received

4 replies
4345 views

We use the SMS endpoint for our mass text application, but today, we sent 225 test SMS with RingCentral's APIs but received only about 10% of them. On the Analytics tab on developer.ringcentral.com, we have 300 successful API requests and 0 bad request in today's date. How is this possible?

sdk

O

orchard-medical-center

The First Step

I'm not sure if this is the same thing, but I had a similar problem and fixed it by building a 3 second delay between each outgoing text.
HTH

T

Tyler850957020

Employee

Hi Dave you can use API to check the status of sent messages and confirmed their status. Their status might be "Failed", "Sent", "Delivered"...etc.

The API endpoint is "/restapi/v1.0/account/~/extension/~/message-store"

A

Anirban2396911020

The First Step

Each message has an unique message is and also a delivery status as mentioned above. Please try to verify the message status based on the delivery status to come to a conclusion

A

Anirban2396911020

The First Step

Each message has an unique message is and also a delivery status as mentioned above. Please try to verify the message status based on the delivery status to come to a conclusion

Sign up

Login with SSO

Login to the community

Login with SSO