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The First Step
November 18, 2024
Question

Sudden 403 Forbidden Errors on /timeline/fetch endpoint, App has Analytics permission

The other day, all of a sudden I started getting 403 Forbidden responses on the /timeline/fetch endpoint. Nothing has changed. All creds are active/valid. The App has the Analytics permission. No idea why this just started happening.

    3 replies

    PhongVu
    Community Manager
    Community Manager
    November 18, 2024

    In this case, you should submit a developer support ticket. It could be something changed in your credentials.

    JonRobThe First StepAuthor
    The First Step
    November 18, 2024

    In this case, you should submit a developer support ticket. It could be something changed in your credentials.

    Thank you PhongVu. I submitted a ticket earlier this morning and am now waiting to hear back.

    PhongVu
    Community Manager
    Community Manager
    November 18, 2024

    In this case, you should submit a developer support ticket. It could be something changed in your credentials.

    Thank you PhongVu. I submitted a ticket earlier this morning and am now waiting to hear back.


    Just to let you know that I see an internal escalation. It seems the issue relates to the new release which causes the problem. They will release a fix soon today so please don’t try to fix your code but stay tuned.