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The First Step
June 22, 2022
Solved

Team Messaging API returning error GLP-021 in sandbox env

I keep running into this error with team messaging api calls, even on the api reference page.


Client ID: HavYRdtYRpSbBMBFsEwTog


API Error Message: GLP-021 This API requires the requester to have a Glip profile. You might sign in to the application to create it.




I've tried with different add in apps on my account as well.

Answer
June 23, 2022

There was an ongoing issue with the sandbox yesterday and you might have run into the same. The issue has now been fixed
Could you check again and confirm if you are still facing the issue?

8 replies

Answer
June 23, 2022

There was an ongoing issue with the sandbox yesterday and you might have run into the same. The issue has now been fixed
Could you check again and confirm if you are still facing the issue?

The First Step
June 23, 2022

I checked again this morning and the issue seems to be resolved, thank you!

June 23, 2022

Awesome. Thanks for the confirmation

New Participant
August 15, 2022

We are currently experiencing this error in Sandbox. The account was created today, is this issue still ongoing?

The First Step
August 18, 2022

The same issue. The app id is NqskunykQYSEA7hk03_ZPQ

PhongVu
Community Manager
Community Manager
August 18, 2022

What API do you call?

The First Step
October 25, 2022

I am having the same issue. I have created an APP with JWT authentication and did not find GLIP on the permission drop down. However, the older apps that were created earlier have this permission.

PhongVu
Community Manager
Community Manager
October 26, 2022

GLIP permission is replaced by the Team Messaging permission. E.g. this API

screen-shot-2022-10-25-at-92514-pm.png