Throttling problem - why am I getting 429?

Question

Hi,I read and followed all your articles about throttling, but still I'm getting 429 from you,although I didn't reach the rate limit.https://developer.ringcentral.com/api-docs/latest/index.html?_ga=2.28902133.890627266.1513606733-126...http://ringcentral-faq.readthedocs.io/en/latest/api_usage_plan/#usage-plan-faqI did a lot of digging until I found the following post:https://devcommunity.ringcentral.com/ringcentraldev/topics/ringcentral-csharp-handling-429-exception...which specifies, that in addition to the general rate limit, there's also a limitation of 3 requests per second.Please acknowledge such a limitation.Thanks,gaash

Tyler850957020 · Answer

I am unaware of  a limitation of 3 requests per second.Throttling is per minute: http://ringcentral-api-docs.readthedocs.io/en/latest/rate_limits/But if you do encounter 429, you need to slow down the api access. Best practice is to write proper code to handle 429 instead of assuming you will never encounter it.And by the way, there might be multiple instances of your app running so they will share the throttling quota.

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