Unable to GetMessage

2 replies
348 views

I'm trying to pull down a PDF for a received fax. I can see the received fax in the Call Log (result="Received"). I can see the fax and download it from a browser when logging in. However, when I try to call the GetMessage endpoint (https://platform.ringcentral.com/restapi/v1.0/account/~/extension/{extensionId}/message-store/{messageId}), I get a 404 not found with the error message

CMN-102: Resource for parameter [messageId] is not found.

Any idea why?

A

Anirban2396911020

The First Step

From where are you getting the message id to pass?

What api did you used to check the message id?

M

Mike2057447021

Author

The First Step

I'm getting the message from the call log (via the call-log endpoint https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog).

Not sure what you mean by "what api"- the RingCentral API?

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