The First Step

Question

Unable to reset password at Sandbox Account Portal

17 replies
2486 views

I do not know my childhood nickname

B

benjamin-dean

Found Your Voice

I moved this into a private conversation (since it is discussing passwords).

Have you been able to login to the Sandbox Account Portal previously or is this your first time? https://service.devtest.ringcentral.com

If it is your first time, did you receive the email which contains the link to reset your password?

D

daniel-ferrara

Author

The First Step

Thanks Benjamin,

No, because I do not know the password, I tried Reset at Sandbox Account Portal but I do not know the childhood nickname.

B

benjamin-dean

Found Your Voice

No worries Daniel.

Could you please send me an email with your RingCentral Main Company Number to: benjamin.dean@ringcentral.com

D

daniel-ferrara

Author

The First Step

9496293581

B

benjamin-dean

Found Your Voice

An application was created for this sandbox account earlier today. Could you please tell me the name of this application?

B

benjamin-dean

Found Your Voice

I am not trying to be difficult, merely thorough for security's sake.

Also, I am curious if you were able to login earlier today to create the application (please do still send the name of this application), why are you unable to login now?

D

daniel-ferrara

Author

The First Step

I created test, but it also had the same secret question what is your childhood nickname.

D

daniel-ferrara

Author

The First Step

test

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daniel-ferrara

Author

The First Step

Can you Delete Test, i am trying to login to SBX1 but I am getting this secret question I do not know?

Please answer your security question to reset passwordWhat was your childhood nickname?

Answer (Not case sensitive):

D

daniel-ferrara

Author

The First Step

or send a password reset to my email

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