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2 replies

The First Step
July 28, 2019

Hi Sai - I think this feature development is still under progress, even I was looking for a similar kind of information for implementing a flow - Here's is what I found on the ringcentral community for now, may be it is still under development - https://community.ringcentral.com/ringcentral/topics/ability-to-create-custom-roles-and-give-certain-users-or-managers-access-only-to-call-recordings-within-a-specific-group