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The First Step
June 30, 2020
Solved

Using WebHook for notification of login / logout

I have set up webhooks and I am receiving almost everything I need, call activity, presence, webhook expiry etc

But.. I dont seem to be able to get a notification of when a RingCentral Softphone Logout or Login happens.. what do I need to be subscribing to in order to receive that notification

    PhongVu
    PhongVuAnswer
    Community Manager
    June 30, 2020

    Unfortunately, there is no event about user login/logout. I am thinking of some workaround solution but cannot find one either.

    2 replies

    PhongVu
    Community Manager
    PhongVuAnswer
    Community Manager
    June 30, 2020

    Unfortunately, there is no event about user login/logout. I am thinking of some workaround solution but cannot find one either.

    The First Step
    July 1, 2020

    Thanks Phong


    In that case I will need to implement some kind of Extension List polling


    I think it would be something important to add to the Webhook