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The First Step
March 7, 2019
Question

We need help! Business is down! Ringcentral not working! No calls back. Who can we call that will help???

Phones are down and voices are so garbled not able to speak. Confirmed that our internet is working fine. 2 phones are unaffected. We need a high level of support help! Who can we call???

3 replies

brittanyThe First StepAuthor
The First Step
March 7, 2019
Have called several times.  No call back!

The First Step
March 7, 2019

You called RingCentral support? https://support.ringcentral.com/contact-numbers.html


Do you have a local IT vendor to call to troubleshoot your equipment like switches, firewall, etc.?



brittanyThe First StepAuthor
The First Step
March 7, 2019
We had them confirm that all is good here!