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The First Step
September 20, 2018
Question

Webhook renewal and subscription returns "Login to extension required"

Hi Everyone,


We had a script in PHP that is running since April to renew a subscription for a webhook.


However, it started to throw an error Yesterday "Login to extension required", no changes in the code were made.


That's not a problem with login in the script because if I change the API call from subscription to

call-log for example it work just fine.


Any thoughts?


Thanks.


1 reply

PhongVu
Community Manager
Community Manager
September 21, 2018
Hi Jeff,

If your code has been working for a long time, it could be a temporary problem. Please check it again to see if the problem still persists and let me know. Meanwhile, I will try to test it. But I might not be able to detect the problem it it was a temporary issue.

Thanks,
+ Phong