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The First Step
April 12, 2022
Solved

Webhook subscription demand special permission in Production

Hi!

When I make new subscription via Rest API it creating without Webhook Subscription permission in Sandbox environment.

But in Production it throw error and require Webhook Subscription permission:

1649775905789.png

Regarding the API Reference there are no special permission for this action: https://developers.ringcentral.com/api-reference/Subscriptions/createSubscription

1649776086473.png

Also when I add this permission to application and trying graduate it to production it can't reach to requirements, because Webhook Subscription not using even when I successfully created subscriptions for several times:
1649776063662.png

How can I graduate application to Production if no APIs that use this permission in Sandbox?

Why it required permission only in Production?

PhongVu
PhongVuAnswer
Community Manager
April 12, 2022

Webhook Subscription permission is required for both sandbox and production environments. I will double check your finding and if it's true, I will let the team know to fix it.

For your current app, can you share the app client id?

1 reply

PhongVu
Community Manager
PhongVuAnswer
Community Manager
April 12, 2022

Webhook Subscription permission is required for both sandbox and production environments. I will double check your finding and if it's true, I will let the team know to fix it.

For your current app, can you share the app client id?