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The First Step
December 14, 2020
Question

What to do about "Feature is not available for current account EditCallQueueRoutingOptions"

While trying out the API in the developers section of "Try It Out", I am trying the "Update Call Handling Rules". What is it that I need to do to not get the following error "Feature is not available for current account EditCallQueueRoutingOptions". Basically I am trying to use the API to update the unconditional forwarding phone number. I noticed there is a feature flag called "EditExtensionAnsweringRules". Not sure if that has something to do with it, and either way is there some place I need to add this feature?

    1 reply

    PhongVu
    Community Manager
    Community Manager
    December 14, 2020

    Send your account info in a support ticket to enable your account.