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New Participant
November 18, 2019
Question

Which database does RingCentral use to store the call details? RDBMS or NoSQL ?

Which database does RingCentral use to store the call details? RDBMS or NoSQL ?

2 replies

The First Step
November 18, 2019

HI,

We are not sure about RingCentral's backend application architecture. But they are maintaining different data centers to give response to their clients.

The First Step
November 18, 2019

Could you please explain what is the need of such requirement to know the internal database system of RingCentral?

If you really want to know the internal details, you can always contact RingCentral's backend developer support team by submitting a support ticket to get those details.

As far as development is concerned, you will get all the data via RingCentral APIs as the entire system is cloud API based. You can integrate these APIs in your programing language and get these communication services and it actually doesn't require to know where actually the data is stored.

You can store those call details into your database or export to a file.