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New Participant
April 18, 2023
Question

While talking to a caller, can I play an audio file.

While talking to a caller I would like to play an audio file with a pre-recorded set of instructions.

Is this possible?

Ideally I would like to simply assign a shortcut key or some menu option, preferably in the on call menu, perhaps under _more_ while on a call.

1 reply

PhongVu
Community Manager
Community Manager
April 18, 2023

Not possible with REST API. But you may be able to implement your own SIP phone and control the audio sources.

Check out these blogs to learn more