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2 replies

PhongVu
Community Manager
Community Manager
January 19, 2021

How did you download the content? Can you share some code snippet? Here is some example code using the RingCentral Node JS SDK

async function download_call_recording(){
    console.log("===== download_call_recording ======")
    try{
      const resp = await rcsdk.get("https://media.ringcentral.com/restapi/v1.0/account/1780090xx/recording/89983750xx/content")
      var buf = await resp.buffer();
      fs.writeFile("new_recording.mp3", buf, function(){
        console.log("Done")
      })
    }catch (e){
      console.log(e.message)
    }
}


The First Step
January 20, 2021

We try to download using Java client, but even curl is failing, can you check if the resource actually exists? What is the status of the resource?