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New Participant
November 13, 2018
Question

Your extension is not allowed to make outbound calls with browser currently, please contact your account representative for an upgrade.

Your extension is not allowed to make outbound calls with browser currently, please contact your account representative for an upgrade.

4 replies

The First Step
November 13, 2018
I believe this is because there is no digital line associated to this user. 
Employee
November 14, 2018
Hi, Patel. If you are using sandbox environment, you can add free digital line(phone) to your extension in here http://service.devtest.ringcentral.com/ . Need to login with your sandbox account. 
For RingCentral Embeddable, you can find document and examples in here https://github.com/ringcentral/ringcentral-embeddable
New Participant
December 29, 2025

I am having this same issue

PhongVu
Community Manager
Community Manager
December 29, 2025

I am having this same issue

This is an old question where RingCentral still support the sandbox environment. There is no more support for sandbox environment. Please create a new question and provide some details about the user properties.