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ByrneReese
Community Manager
Product Manager
April 3, 2025

Discover App Connect!

  • April 3, 2025
  • 3 replies
  • 588 views
Discover App Connect!

Are you looking to harness the full power of RingCentral App Connect? We're thrilled to unveil our latest video that takes you on a quick tour of the world of App Connect! 🌟

Discover App Connect: watch our new video!

Whether you're a seasoned RingCentral customer or just starting to explore the CRM integrations available to you, this video will help you learn more about App Connect - its features and the underlying framework that can help you connect to almost every CRM on the planet. Here's what you can look forward to:

  • Get a detailed introduction to RingCentral App Connect
  • Learn how to quickly connect to a supported CRM
  • Discover powerful features that can transform your CRM experience

 

We encourage you to watch, learn, and share this video with your colleagues and network. Let's spread the knowledge and elevate everyone's CRM game! 😊

As we wrap this up, we couldn't help but chuckle at the thought that despite all the effort we've poured into creating this video, it might become obsolete sooner than we expect. With exciting developments and expansions on the horizon for App Connect in the coming quarters, stay tuned for even more incredible updates! 

So go ahead, give the video a watch!

 

    3 replies

    New Participant
    April 15, 2025

    Feature Request: Is it possible to create an option to select the specific SMS that the user wishes to save instead of the entire thread? This is critical because often not all SMS in a thread apply to the same matter and from a compliance standpoint it is important to keep them separate. 

    ByrneReese
    Community Manager
    Product Manager
    April 15, 2025

    ​@mpaleudis You are not the first to suggest that. Let me see what I can do. 

    New Participant
    September 26, 2025

    Hi there, I wanted to bring an issue up. We use Pipedrive CRM and we originally switched to RingCentral partially because the salesmen let us know about the App Connect for Pipedrive. But, as many reviews would agree, it’s nearly non-functional. I have to reinstall every single day and it has stopped logging any calls or texts. It’s important to our company to find a solution for CRM integration with the CRM we chose. Anything I can do to help push a fix along? Thanks.