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The First Step
July 10, 2025
Question

Calls and texts not appearing in Pipedrive

My calls and texts are not being integrated to my crm pipedrive no matter what i do

5 replies

ByrneReese
Community Manager
Product Manager
July 14, 2025

​@saigebowman I have moved this question to the App Connect community, as you posted this to Hubspot, but asked about Pipedrive. I assume you are using App Connect - is that correct? What integration are you using to log calls and texts to pipedrive?

The First Step
July 21, 2025

Can someone get on a virtual meeting with me? I thoought this issue was fixed but all of the sudden it is not working for me anymore. Thanks 

dakong
Community Manager
Community Manager
July 25, 2025

​@saigebowman Sure. Please send your availability to me: da.kong@ringcentral.com

The First Step
July 28, 2025

​@dakong Today at 1pm MST or tomorrow at 3pm MST

dakong
Community Manager
Community Manager
July 29, 2025

​@saigebowman Oops that’s my 11pm and 1am. There’s actually a new version released. Could you try again? Maybe the issue is gone. Thanks!