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Hi, we try to authenticate through Authorization Code Flow and we get the error OAU-222 when calling the following request and using the required parameters and authenticate with HTTP Basic scheme using the client ID and client secret as login and password, correspondingly .POST /restapi/oauth/token code=<the_authorization_code_i_get>&grant_type=authorization_code&redirect_uri=<my_redirect_url>We have a developer account and sandbox account and have created the app. We call the API to get the authorization code, we log in with our sandbox user and get the code correctly. However, when we call the token request to get the access token I get the error.This is the response we get:{    "error": "invalid_grant",    "errors": [        {            "errorCode": "OAU-222",            "message"

GOAL: To be able to send mass texts to all caregivers by creating a Team from Contacts saved in RingCentral that has all caregivers included with phone numbers.Currently, you can create a Team but it only allows you to send the message by Email (no text option - no phone numbers are listed - only email addresses).

Our company has "Standard" level licenses for all our phones. Does anybody know if the COVID Assistance Program is still in effect? If so, what limitations are in place for our users to host meetings/webinars on RC Meetings?https://netstorage.ringcentral.com/documents/terms_and_conditions_covid19.pdf

1. Account Type - US2. Related Case number - 100082263. Our client calls a local line we set up for them in ring central. That local line is to call a cell phone. We do this using the call handling forward to another phone feature. The call is not forwarded to the mobile device. The voicemail is left on the local number we set up for the client. When we load up the computer application the call rings through to the computer. We don't want this call to go to the computer, we want it to ring the forwarded mobile phone.4. Steps were taken - we called RingCentral - said try downloading the old phone app, but we can't open the old app, it says to upgrade5. Android for Mobile, windows for desktop6. This impacts my 6 agents and 30+ clients

We would like a writable string attribute that can be during a phone call and travel with that call.A second feature request would be to have that data appear in the call log sync data.

We are only a 2 person shop and we need to both be able to answer the phone so we are connected to a Group call queue but we are not able to both get the voice mails and texts for that Group call queue. If that would be possible some day to allow multiple extensions to receive voice mails and text messages that would help out a lot.

How to I stop the Constant Spam call, that leaves a message :" Sorry I can't hear you" THese messages come from numbers all around the US many times a day.

I'm having issues while sending mms using sandbox phone number.My app has not been graduated yet for production.When I'm using sandbox no for sending mms in office api console: it gives error: parameter[object object] is invalid, from number does not belong to you.when i'm using same in curl format it gives 101 error as parameter value is invalid both in app and postman.However I am able to send msgs from same number successfully.Don't know whats the issue.Having doubt that when app is in production then we can send mms from prod number?Any help would be much appreciated.Thanks

- When I create Task For Glip by call api by JavaScript SDK , in document I see Due date property includes date and time.But I try make body same format and sent api, so due time don't set in Glip.- I tried with your endpoint test in document, result is same.Please help me check this case, thanks !

I've hosted meetings with breakout rooms, and one attendee remained in the main meeting for up to a minute while everyone else was sent to their assigned breakout room. Is there any way to force them into the room or speed the process? I've been in Zoom meetings where breakout rooms failed and some folks never got put into their room. I'd like to have some tools/resources on hand should that occur in my next meeting. It causes anxiety for the long person who remains in the main room while their breakout room group is likely getting started on the activity.

I need help, I have been trying to get my account manager to reverse a charge on my account for services I did not request  the,  "Auto Charge"  for "calling credit package"Below is the details of my plan--Plan Essential--DetailsCdn $44.99monthly per user Up to 20 users onlyBusiness phone or toll-free numbersUnlimited calls within US/CA**Unlimited Business SMSVoicemail-to-textTeam messagingDocument sharingI am a small business and do not want to be charged for services I did get.This forum is my desperate resort to get assistance from RingCentral.Grace

We have a new employee who will be answering the phone number that's currently assigned to our primary/original Super Admin account. While we trust them, they are not comfortable with having that responsibility (they're concerned about mistakenly making changes). How can we change either the primary Super Admin to another user or swap phone numbers so that the new employee's number is as a Standard User?

When we attempt to merge a call with our warehouse number it immediately drops the warehouse number but the call continues, it just says we are unable to merge the call, How do we fix this?

authorization = "Bearer" + " " + access_token;header = Map();header.put("Authorization",authorization);header.put("Content-Type","application/json");params.put("to",to_s);params.put("from",froms);params.put("text","Test SMS message from Platform server");res5 = zoho.encryption.base64Encode(get_attachments);data = "data:text/plain;" + "name=" + get_attachments + ";base64," + res5;lists.add(data);params.put("attachments",lists);info params;send_mms = invokeurl[url :"https://platform.devtest.ringcentral.com/restapi/v1.0/account/" + accID + "/extension/" + extensionId + "/mms"type :POSTparameters:params.toString()headers:header];info send_mms;

If I have created a meeting, but make someone else a host to facilitate that meeting, is there a way I can leave the meeting and start a new one?

I can see that a message status is set as "delivered" but for some reason the recipient doesn't ever get the text. We've done internal testing with employees here, and most seem to get the SMS, but our CEO never gets the SMS despite the status saying "delivered." Any ideas?

When we receive a call in our Android App it shows the color circle with the initials and the phone number below it. Is there a way to show the full name instead of the phone number? I don't care what their number is, I need to see their name.

Where is RC Meeting's ability to transcribe a meeting into text? I see voicemails can transcribe into text, so RC has the technology to do so, is it implemented in RC Meeting or do I need third party software to do this?

- I using "Send message API" to sent out bulk message, about greater than 400 message but when I checked inbound message of my another direct number which is one of 400 bulk message. I saw error font.- I have checked my desktop font, softphone language setting, and check from softphone of sender. But every thing was fine.- This is sender - This is receiver- Please help me about this problem, thanks.

Hi,Is there a way for us to access the current incoming caller id for a given user, and is there an event emitted when a call is answered that will allow us to act on it?We would like the ability to detect the person who is calling into our callcentre so that our agents can automatically retrieve the customer details.

I would like to know how can I get caller name and other information from incoming call in RingCentral when ringing

- I using "complete task API" for my tools to auto complete, it works so good but currently I face with some problem.- When my tools completed task at 08:00 AM, task's history auto pick previous user who is last people interactive with this task and record their action is incomplete in task. I cannot see any action of my account which was authenticated for API.- That make my team some confuse while working

We are currently using RingCentral voip service using the w52p physical phones, and have the single line plan with four phones. We noticed that when to calls are being answered, the third incoming call goes to voicemail. I called ringcentral, and they representative stated that there can be only two simultaneous calls per digital line. I am writing to see if anybody else can confirm this before I pay for a second digital line. According to the rep this would give us the capacity for four simultaneous incoming calls.We used to yelling w-52p phone system, this is advertised by the manufacturer to support for simultaneous calls. However according to the RingCentral representative, each digital line on ringCentral only supports two simultaneous incoming calls.Is the response from the representative realistic and appropriate? Do I have other options in terms of voip

I use ring central, my customer uses zoom. If I send him a meeting link with my ring central program, can he use that link to join with his zoom account? I don't want him to have to download ring central.Thanks,Joseph

How to integrate Mozilla with Ringcentral for sending fax?