Presences Status Constantly showing offline

I've re-downloaded the app and downloaded. I'm using the mobile as well as the desktop app, every-time I go to changing the presences it doesn't allow me to change it and if it does it reverts back to busy/offline.

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You can try uninstalling and reinstalling the applications. If that doesn't help, you can check with Support team to troubleshoot the issue further.

Thanks !

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