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The First Step
December 9, 2020
Question

Presences Status Constantly showing offline

  • December 9, 2020
  • 2 replies
  • 979 views

I've re-downloaded the app and downloaded. I'm using the mobile as well as the desktop app, every-time I go to changing the presences it doesn't allow me to change it and if it does it reverts back to busy/offline.

2 replies

The First Step
December 12, 2020

You can try uninstalling and reinstalling the applications. If that doesn't help, you can check with Support team to troubleshoot the issue further.

The First Step
December 14, 2020

Thanks !