RingCentral University - Broken Course

2 replies
248 views

Hi
One of the new RingCX courses is broken:
https://university.ringcentral.com/en-rcx-a-ringcx-ivr/

The chapter Advanced IVR Pt 2 does not show completed no matter how many times I launch it, scroll through, select new chapter, leaving me with 19/20 modules completed & unable to get a completion certificate.

ringcentral university

K

kevinlooAnswer

Employee

Hello @Chris Holt, we have identified the issue and implemented a fix. Please go back to the course and look at the Building an Advanced IVR Pt. 2 lesson again. If it doesn't show complete now let me know and we will do additional troubleshooting.

Mary-Community_Moderator

Community Manager

Hello @Chris Holt, thank you for bringing this issue to our attention. I will reach out to the appropriate person who can assist you with this matter and keep you updated on the progress.

K

kevinlooAnswer

Employee

Hello @Chris Holt, we have identified the issue and implemented a fix. Please go back to the course and look at the Building an Advanced IVR Pt. 2 lesson again. If it doesn't show complete now let me know and we will do additional troubleshooting.

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