Developer Platform, APIs & Integrations

Description:When making a call from Salesforce, a connection call is required for the user to their desktop app (and/or smart phone app) before a call is placed for Salesforce contactGoal:To place a call directly to contact in Salesforce without having to connect to application via phone callTroubleshooting:Have not been able to troubleshoot- no settings/ config to change this eitherSoftware:7.2.4.15096 (not applicable)

Description:A user has their log in information saved on their computer for Salesforce but is still required to log into RingCentral. Seems like another unnecessary step that could easily be fixed (linked extension to email of Salesforce)Goal:Have users automatically signed into RingCentral when logged in on SalesforceTroubleshooting:No setting changes foundSoftware version:n/a

If you need help configuring the SalesForce app with HTTPS please read this knowledge base article.