Developer Platform, APIs, & Integrations

I am using rc Fax api for transmitting fax. Fax are send but not received on other end.How can I get to know if fax was delivered or failed?What are the way I can check the fax delivery state?

I want to use rc create sms Api to send sms to external people like customer and client.So far the Api is able to send sms to the number with the organisation.Can I send to any external number in local or any personal number of individual?

I am trying to call Api Get Message List from my Java class:/restapi/v1.0/account/accountId/extension/extensionId/message-storebut getting "Method not allowed" exception with http 405Can someone say what is the issue? Cannot figure it out

I want to send sms messages from Api where there will be multiple lines.And each lines will be a new line.eg:Hi This is to inform that your payment is completed successful You can now use your service.Now how can I put new line at each line?

I want to send sms messages from rc Api and want to send a long text message.Is there any restriction in the size of the text message I can send?

Is cover page for Fax in rc mandatory?I can see this link where in rc Phone for Desktop application we can remove cover page:https://support.ringcentral.com/s/article/Fax-Create-a-Custom-Fax-Cover-Page-RingCentral-Phone?language=en_USBy default a blank page is getting send and I want to remove that

Hello,Now i can get the incoming number using webhook, and I want to make optional forwarding call.If the incoming number is 1111, then it will make forward call,If the incoming number is 2222, then don't forward and disconnect.It must be dynamic and programmatic.(Prefer to use Node.js).So it means, specific people can contact me.Please provide me any sample code or guide.Thanks in advance.

Hi,We are evaluating ringCentral apis and our team started testing these. Can someone point me out what is the actual delivery time it takes to send a fax using ringCentral fax api?We often get delay (45 mins to an hour sometimes) in receiving fax on other end which cause issues.What can be the issue? If this happens then there can be some issues with fax api ringCentral offers. Is that the case?

I am new to ringcentral, so my question may sound silly. I am exploring various apis offered with ringcentral for messaging. With the create sms api I am able to send sms. But what I was looking is to get a message delivery status that can confirm the delivery of sms.We will later use this apis in our java web application and will return a delivery status to clients who uses our web portal to send sms

Can a RingCentral call be initiated from a browser on an iPad much like it Chrome on a desktop with the extension installed?

The RingCentral API allows only 99 call logs at one go to be downloaded , is there any way that I can download the entire call log during a period of time of a company in just one go?

Do we have a concept of delivery reports (like read receipts in emails ) in RingCentral ApI's. If so, I would like to integrate the RingCentral SMS API in my C# based program and want to receive delivery reports of the SMS sent . Can I be helped with a sample code where such a case was successfully integrated .

The current RingCentral FAX API allows only to enter the recipient phone number and documents list . I would like to mention the Recipient company name, Recipient name as well . Is there a possibility to enter these fields? If yes, please guide me with tutorials.

Hi,We are facing an issue where the text (SMS) messages sent with Portuguese special characters such as "é","á","ê" via API are not delivered.If we remove the special characters it works like a charm, however, it is very bad to send with them.Any suggestion?

We have a Google script that pulls the call data from out account to analyse call volumes and imports this into our analytics platform, however recently I've been getting the following error.Request failed for https://platform.ringcentral.com returned code 400. Truncated server response: { "error" : "invalid_grant", "errors" : [ { "errorCode" : "OAU-140", "message" : "Invalid resource owner credentials" } ], "error_d... (use muteHttpExceptions option to examine full response). (line 65, file "ringCentralCallsFetch")No passwords have changed so I have no idea why this is happeningfunction FetchRingCentralCalls(opt_dateFrom, opt_dateTo, opt_SendEmailToZoho) {        // Live environment details   var livePhone = "123456678";   //var livePhone = "myemail";   var livePwd = "password"      var liveClientId = "x";   var liveSecret = "x";      var dateFrom

I would like to add Pager Message authorization in my existing SMS , would that be possible ? My app is coded in C# and integrated with RingCentral SMS API

Is there a way to read SMS messages from multiple accounts from one logged in account (i.e. can the admin/superuser log with their credentials to read messages for all of its employees?).

Does RingCentral API provide webhooks ? Custom or standard ? I was unable to find information regarding this , please guide me through.

Can we mark Messages or voicemail as read (or any type of message for that matter) using RingCentral API ?

My basic question is, if we have multiple Extensions in our account, then how to get the details of the Extension or User which got the call. A call can be received by a particular User or Extension, but how to check which User/Extension have done that? Any API which can reflect that?

Can ringcentral integrate with office 365?I didn't find any link or reference on this

I am exploring rc api that has password flow type which means username & password required while calling.Trying to call in php sdk here https://github.com/ringcentral/ringcentral-phpAny sample in PHP SDK to implement password flow with username & password to start with?

I have a basic question. If I create an application, how can I implement that api. Can I pass that api to client to evaluate who does not have ringcentral account?

Can we add external contacts to RingCentral contact list ? Would there be any additional charges to make calls, send SMS or fax to these external contacts ?

Hello Everyone,I am able to use RingCentral's GitHub examples in C# from ringcentral-csharp-client-master. But I am still struggling with it.But as of now I can get Inbound calls using:ExtensionCallLogResponse callLogsInBound = await mainAccount.CallLog().List(new { dateFrom = monday.ToString("yyyy-MM-dd"), dateTo = monday.AddDays(5), view = "Detailed", direction = "Inbound" }); How do I read the Legs of the call so I can track the call and who eventually answered the call?