Developer Platform, APIs, & Integrations

Needed information on Zoho integration with RingCentral.Any good resources or link?

I'm trying to modify the 'hidden' field with Update Extension API and I cannot get the value to change. I see the behavior when using the API in my app as well as via the 'try it out' button on the web page. Is there some other requirement to get this field to update? An example use case is the user shows up in the company directory but we want to change hidden to 'true' from 'false'. The API response returns a 200 but the field value does not change.

Hello, I am trying to get my App into production and I believe it meets the requirements. I have made numerous API calls over the 2 days and it still won't give me the option to get it into production.It's the % of errors that is holding things up but the stats look good over the last 2 days.

I'm currently working on a webhook in a sandbox environment. My webhook in SandBox is pointed to my companies Dev environment. My question is once I graduate to production status, will ring central allow me to update my webhook URL to my companies PROD server?

Want to receive text message using python.Any example available?

How can the email notification content change?Any email template available

can use RC video APIs in node.js sdk but can't login in python module (error:Invalid resource owner credentials). what to do I am using same credentials?Python:from ringcentral import SDK sdk = SDK('zxxxxxxxxxxxxxw', 'Dcdxxxxxxxxxxxxxxxxxxxxx', 'https://platform.ringcentral.com')platform = sdk.platform()platform.login('harsh.tilwani@leadsquared.com', 100

New here. Want to explore fax fro php.Pls suggest good link to start with and also samples

I cant submit my application for approval as im getting retirements not met. However when i look at the analytics everything is nice and dandy. i dont see what its still asking me to all api endpoints connected when they already are.i checked on the last 24 hours end points requests and they are also all good.fax endpoint has 8 200 requestsauthorize endpoint has 7 302 requests.so what am i missing here?

I have made an application which fetches the chats info to build an analytics on the no of messages send and received.The user authorizing application has super admin permissions.Steps:Fetch all chats by restapi/v1.0/glip/chatsFetch all messages for individual chats by: restapi/v1.0/glip/chats/chatid/pos

The active-calls API has a type field and the only options are Voice and Fax. I am missing calls that are voIP. Is there a way to retrieve these calls with this API?

Can I use my VOIP Phone to call through my custom app?

Hi,I asked some of my users (new members of staff) to gain access to the Ring Central University to learn about our telephony system. They came back to me and said they couldn't log in because they got an error message that says: 'Sorry, you currently don't have permission to access this service'.I worked out that if I changed their role to 'Super admin' (which is effectively full platform access) then they could access the University.Obviously I do not want to give my standard users full platform access but is that right? Has anyone else had that issue or am I missing something?Any help would be greatly appreciated.

Our company is implementing software that can notify us via text message. The software is asking for the carrier for the numbers that we want to receive the text messages. I want to have send the notifications to our Ring Central #s. To do that I need know the carrier that can be used to send messages to a RingCentral #s - just like what is explained in this RingCentral help bubble I am attaching.

Trying to create a web based application to call other and to receive call from external.We have decided to try with JavaScript. While using Javascript SDK we need a reference or link to start with creating this javascript based app for calling and receive calls.Any help

We are using bitbucket as repository and looking for integrating it RingCentral for notification, messages for code commit and deployment.Can someone provide any link or docs to start with?

Using the RingCentral.Net SDK - how do retrieve the X-Rate-Limit-* headers from the responses ?

Does Ringcentral have an API that allows real time reporting of calls in progress? We would like to keep track of our calls to keep track of new clients. Similar to a CRM, if a client calls that a pop up window open and we could see prior notes, if it is a new client that we can move it in a separate call log to follow up.Does something like this or similar exist?

TopicWebhooks and notificationsDetailsWe have built an integration where the users get a ringing -> call active -> hangout notification on our application, plus it creates a record of this call on hours system. This works fine when the user calls or receives a call, to their direct number, through extension, or automatic redirection, after calling the company number.However, while using the MAX Agent NICE, and receiving a call through this tool, no session webhook notification is received.Request/ResponseI am reproducing a detailed reproduction of the code used to subscribe to the session. This code is using the user oauth previously made authorization. The token is active, and the token refreshing is also being take care by the code, besides not being presented on the below snippet.``` C#

I am utilizing the message store compliance export to retrieve SMS messages for an organization:restapi/v1.0/account/~/message-store-reportWhen that report is complete, and I ingest the data, does it include messages that were sent and deleted by the user? If not, is there any way to get a report of all messages, including messages that were deleted by the user?

I want to try sending fax using Java code. Could anyone suggesr from where to start from and the steps required?Also if anyone can show an example code I can take it from there.I need to know how file can be attached and send using java

I want send faxes in ringcentral using java. Can you tell step by step process with code. I already generated token successfully, but not able to send faxes.

Evan after enabling on-demand call recording in devtest, it doesnot record the call after pressing *9 or record button during calls

Not sure if this request came up before, but is there the ability to backup and restore our phone system configuration?

As of 6th May 2021, our RingCentral CRM integration stopped working. The integration is providing click to dial and screen popping capabilities within the Access RDB CRM software. This is a custom plugin that has been developed for us .After speaking with our developer, they have advised that the issue has occurred due to changes made by RingCentral surrounding the authorization within the .NET SDK. The plugin is using the 2.0.2 version of the .NET SDK. The plugin is now unable to authorize with RingCentral so it no longer works.Is anybody aware of any changes relating to this that may have been made around 6th May that could cause this type of plugin to suddenly stop being able to authorize? The plugin has been working fine for the previous 12 months. The assumption is that, as there have been no changes to the plugin or any of the authorization credentials on our end, the changes must have occurred from RingCentral.Please